About our training programs

Police, Security and Outside Services provides training to all Mass General employees that is usually free of charge. We pride ourselves in providing a wide array of training programs to help keep the hospital a safe, secure and comfortable place to be.

Seminars

AVADE 2023 flyer

Avade

AVADE is an acronym for Awareness-Vigilance-Avoidance-Defense-Escape. It is the most comprehensive, current, and effective approach to preventing, avoiding, de-escalating and mitigating violence and aggression in the workplace. AVADE® will help you become safety-aware with a vigilant mindset, help you understand communication (body language) and de-escalation, and teach you defense techniques for yourself and others. Please contact Senior Manager Tom Mahoney at tdmahoney@partners.org or Training Specialist Matt Thomas at mdthomas@partners.org for more information.

Armed Intruder Training

Armed Intruder Training addresses this sensitive topic and what you can do should this rare event occur. People who train or review what to do during an armed intruder incident are far more likely to take action. This classes teaches the ins and outs of the Run.Hide.Fight. model developed the by US Department of Homeland Security. Please contact Senior Manager Tom Mahoney at tdmahoney@partners.org or Training Specialist Matt Thomas at mdthomas@partners.org for more information.

Security Awareness and Vigilance for Everyone (SAVE)

SAVE is a program designed to empower Mass General employees to recognize and report suspicious individuals. SAVE provides an additional, proven layer of security by incorporating behavioral analysis into the employee’s daily functions. This no-cost training provides employees with the necessary tools to recognize and report high risk individuals. SAVE gives the employee the tools to prevent, rather than react. Please contact Senior Manager Tom Mahoney at tdmahoney@partners.org or Training Specialist Matt Thomas at mdthomas@partners.org for more information.

HealthStream Courses

These are just some of the courses available through HealthStream. Go to your HealthStream desktop to see the full selection.

  • AVADE Healthcare Conflict and Violence Prevention
  • AVADE De-Escalation
  • AVADE Active Shooter
  • Armed Intruder/Active Shooter Training
  • Missing Child-Infant Security Response Training
  • Safety Before, During and After Home Visits
  • Security Awareness & Vigilance for Everyone (SAVE)
  • Strategies to Prevent Workplace Conflict & Violence
  • Workplace Conflict, Violence Prevention Training