Police, Security and Outside Services provides training to all MGH employees that is usually free of charge. We pride ourselves in providing a wide array of training programs to help keep the hospital a safe, secure and comfortable place to be. 


Patient Care Safety Training: This is a NEW hybrid course that incorporates aspects of our major training programs: Workplace Violence, Security Awareness and Vigilance for Everyone (SAVE), Management of Aggressive Behavior (MOAB) and Active Shooter.

SAVE (Security Awareness and Vigilance for Everyone)We are pleased to offer a free behavioral recognition seminar to employees.

MOAB (Management of Aggressive Behavior)We are pleased to offer a free aggression management seminar to employees.

HealthStream Courses

These are just some of the courses available through HealthStream. Go to your HealthStream desktop to see the full selection.

Active ShooterIt is very important that all staff are familiar with what to do in this unlikely event. View the full video on HealthStream. Your attestation to having completed the video will be tracked in HealthStream. If this video is not visible under “My Courses,” please see your supervisor or manager. (Intranet only)

Workplace Conflict: Violence Prevention: An educational video available through PHS HealthStream. This dynamic video shows scenarios that first depict what not to do when workplace conflict or violence occurs, followed by what you can do. (Intranet only)