Virtual Consults

Massachusetts General Hospital's Virtual Consults program facilitates physician-to-physician consults across a network of local, regional, and national hospitals.
Doctor demonstrating Telehealth technology
Doctor demonstrating Telehealth technology

Virtual Consults Program

The Virtual Consults Program empowers community administrators and providers to seek consultative advice from Mass General hospital specialists in areas such as stroke, neurology, newborn medicine, and dermatology.

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Users of the telehealth service communicate, collaborate and share their information remotely using familiar and easy to use tools. These tools allow providers to interact with patients—and each other—in a way that is most convenient and best suited to the patient's medical needs. Our Virtual Consults Program puts Mass General at the forefront of a national shift toward providing patients and the community high-quality, convenient virtual care options to augment the traditional ways in which medical care will be delivered.

Knowing we had an additional resource for our team in an acute situation added options for decision-making and direction in care. Building relationships with the NICU providers through telehealth has made the OB/Pediatric team better equipped to handle complex situations, and it has become a natural response to consider telehealth as a resource in problem-solving.

Melody Narramore MSN, RN, NPD-BC